Privacy Policy

Introduction 
 
Grow (referred to as "we," "our," or "us") is committed to protecting the privacy of individuals' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). 
 
1. Collection of Personal Information 
 
We may collect personal information from you in a variety of ways, including when you visit our website, register on the site, place an order, subscribe to our newsletter, fill out a form, or interact with us through other activities, services, features, or resources we make available. 
 
The types of personal information we may collect include: 
 
Name 
Contact details (email address, phone number, postal address) 
Payment information (if applicable) 
Any other information you voluntarily provide to us 
 
We collect this information only when it is reasonably necessary for our functions or activities. 
 
2. Use of Personal Information 
 
We use the personal information we collect for the following purposes: 
 
To provide and manage our services 
To process transactions and manage your account 
To communicate with you, including responding to your inquiries 
To send periodic emails, including updates, promotions, or service information 
To improve our website, services, and customer experience 
To comply with legal obligations 
 
3. Disclosure of Personal Information 
 
We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following circumstances: 

With service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential 

To comply with legal requirements, such as a law, regulation, court order, or subpoena 

To protect the rights, property, or safety of Grow, our customers, or others 
 
4. Security of Personal Information 
 
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement a variety of security measures to maintain the safety of your personal information, including the use of secure servers and encryption technologies. 
 
5. Access to and Correction of Personal Information 
 
You have the right to access and correct any personal information we hold about you. If you would like to access, update, or correct your personal information, please contact us at hayley@growbyhd.co. We will respond to your request within a reasonable time. 
 
6. Cookies and Web Tracking 
 
Our website may use cookies to enhance your experience. Cookies are small files stored on your computer’s hard drive that track information about your browsing activity. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly. 
 
7. Third-Party Links 
 
Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of each website you visit. 
 
8. Changes to this Privacy Policy 
 
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information. 
 
9. Contact Us 
 
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at: 
 
Grow  
hayley@growbyhd.co